Disclaimer

General

This policy governs the collection and use of your personal information by Thomas Watt and McDonald Real Estate and its related entities, subsidiaries, employees and franchisees and their employees and real estate agents (McDonald Real Estate Ltd). This policy is a statement of commitment by Thomas Watt to comply with the applicable privacy legislation. From time to time this policy will be reviewed and updated, without notice to you. Revised policies will be posted on our website.

How we collect personal information

Generally we collect personal information directly from you in person, by telephone, letter, fax, email or when you provide it to us through our websites, by entering competitions, promotions or requesting information or material from us, completing surveys or providing feedback. Sometimes Thomas Watt will collect your personal information from third parties. For example, we may need to collect personal information from a credit reporting agency, marketing organisations, your representative (such as a legal adviser), your financial adviser, your employer or publicly available sources of information or any other organisations where you have given your consent.

What personal information we collect

Generally we collect your name, address, telephone numbers, email addresses, occupation, financial information and any other information about you to enable us to assess your needs in relation to real estate and associated products and services. We also collect information that is required for use in the business activities of Thomas Watt.

How we use information collected

We use your personal information to provide and promote Thomas Watt services to you, including:

conducting our businesses;
communicating information about our products and services to you; and
for our internal administrative, marketing, planning, development and research requirements.

We may use and disclose your personal information for the purposes for which it was collected and for related purposes, for example:

regulatory and contractual reporting and compliance

developing, improving and marketing our products and services;
servicing our relationship with you by providing updates and marketing to you;
involving you in market research and surveying you;
analysing trends in sales.

Specifically, you agree and consent to the use of your information for the purposes of carrying out credit checks, dealing with requests, complaints and other customer related activities, market and product analysis and for providing you with promotional material on our other services and special offers.

Disclosure of information

We may disclose your personal information as permitted or required by law, to regulatory bodies and law enforcement and to third party service providers. Where we act as agent in collection of your personal information we collect the information on behalf of the parties for whom we act as agent both for our purposes and for their internal purposes. Where we contract with third parties to perform services for McDonald Real Estate, those third parties may handle your personal information and must only use the information for the purposes for which it was supplied although we are not be responsible for ensuring this.

Website

We may collect and store information about your visit to our website to measure the number of visitors to different parts of the site. Although we may publish aggregated information about usage patterns, we will not disclose information about individual machines except as specified in this clause. We may gather more extensive information if we are concerned, for example, about security issues. If we think it is necessary, we may disclose this information to relevant law enforcement authorities.

Accessing your information

You have the right to request access to your personal information in accordance with applicable privacy legislation. We may recover from you our reasonable costs of supplying you with access to this information. You can ask for information about you to be corrected, if it is inaccurate, incomplete or out of date. Where requested, Thomas Watt will take reasonable steps to correct the information.

Storage of information

Thomas Watt will take reasonable steps to:

ensure that the personal information collected and used is accurate, complete and up to date;
destroy or permanently de-identify personal information if it no longer needs it for any purpose; and
protect your personal information from misuse, loss and from unauthorised access, modification or disclosure.

Contacting us

If you have any questions or feedback about our privacy policy, you should contact the McDonald Real Estate office using the contact details set out below.

Thomas Watt

McDonald Real Estate

Cnr Molesworth and Eliot Streets

New Plymouth NZ 4342

P: 06 757 3083